Privacy Policy

Commitment to Optical Trade Confidentiality

Global Optique ("we," "us," or "our") has maintained over 75 years of optical trade leadership founded on mutual trust, commercial integrity, and strict confidentiality. As a premier wholesale eyewear distributor supplying independent optometry practices, clinical ophthalmology clinics, retail chains, and international optical importers, we recognize the critical importance of safeguarding proprietary trade data, procurement histories, and enterprise credentials.

This Privacy Policy outlines the explicit protocols by which Global Optique collects, protects, processes, and manages commercial partner information obtained across our wholesale platform and supply channels.

Information We Collect from Wholesale Partners

To establish verified B2B trading accounts, facilitate international freight forwarding, and manage frame stock allocations, we collect commercial credentials provided during account onboarding and catalog inquiries:

Business & Professional Verification: Optical practice business name, tax identification numbers, optical dispensing state licensing, business registration records, and physical clinical or retail addresses.
Commercial Contact Information: Executive and procurement representative names, optical buyer email addresses, direct phone lines, and billing/shipping logistics coordination points.
Procurement & Order Profiles: Wholesale frame selection history, order frequencies, volume tiers across our 19 frame collections, warranty records, and customized private brand requests.
Technical Device Metadata: IP addresses, browser configurations, session analytics, and catalog navigation behaviors collected purely to optimize digital catalog responsiveness and wholesale portal security.

How We Utilize Commercial Procurement Data

Global Optique strictly utilizes collected wholesale records to administer dependable trade relationships and optimize frame supply continuity:

Fulfilling frame stock purchase orders, ophthalmic sample dispatches, and warehouse distribution logistics from our Minnesota hub.
Authenticating professional optical accounts to protect protected wholesale pricing tiers from non-practitioner access.
Delivering relevant product catalog notifications, frame stock replenish notices, and seasonal line releases (e.g., Titanium, Pediatric, Polarized).
Auditing cross-border shipping compliance, custom documentation, and international export criteria for overseas shipments.

             Core Principle: Global Optique does not rent, sell, monetize, or broker corporate buyer details to any third-party marketing services or commercial data brokers under any circumstances.           

Logistics Sharing & Third-Party Service Providers

Data transmission occurs solely with verified enterprise partners essential to operational performance and legal compliance:

Freight & Cargo Handlers: Physical shipping coordinates and authorized recipient names are transferred to bonded freight forwarders and postal carriers (e.g., FedEx, UPS, freight carriers) to ensure swift delivery from St. Cloud, MN to worldwide destinations.

Payment Gateways & Banking: Commercial transactions are routed directly via PCI-DSS compliant financial networks. Global Optique does not retain unencrypted raw credit card numbers or sensitive banking data on public-facing web servers.

Regulatory Compliance: We disclose records when mandated by governing legal processes, export customs clearances, or federal subpoenas in accordance with United States jurisdiction.

Enterprise Infrastructure & Data Security

We deploy robust industrial-grade technical safeguards including TLS 1.3 protocol encryption, segregated administrative access controls, redundant cloud firewalls, and regular vulnerability audits. Account access is restricted strictly to authorized optical account managers and logistics personnel under signed non-disclosure agreements.

Global Rights & Information Governance

Wholesale partners worldwide—spanning North America, Europe, Latin America, Asia-Pacific, and the Middle East—maintain full autonomy over their business profiles. You retain the right to review, update, or request the deletion of your procurement records, subject to statutory optical warranty retention and commercial tax compliance regulations.

Requests for data verification or formal privacy inquiries should be addressed in writing directly to our data governance team at [email protected] or via postal dispatch to our headquarters in St. Cloud, Minnesota.